Reader · no content
No body text on file.
Open the original to read the full piece.
On 2026-05-04 @homeservicebase built a command center on top of Housecall Pro…
Brief
@homeservicebase built a command center on top of Housecall Pro to make a newly hired full‑time technician manager’s time “100% efficient.” Launched 2026-05-04, it centralizes Schedule and Ongoing Jobs views, automates Completed Job quality checks, links technician Ramp card transactions, enforces parts controls (flags >$2,000 vs ~$800 issued), and uses 50‑job scorecards; Driving and Complaints/Recalls modules are planned.
Why it matters
On 2026-05-04 @homeservicebase built a command center on top of Housecall Pro after hiring a full‑time technician manager; the Schedule view is a one‑page list showing number of appointments per job, time-in-status, amount and HCP link so the manager can spot jobs needing attention in ~1 minute.
Key details
- Completed Jobs screen runs automatic quality checks (required inputs, photo counts, full payment breakdown, correct taxes), allows assigning technician Ramp card transactions to job inputs, and consolidates documentation, parts tracking and commission calculation — processing each job in ~30–50 seconds.
- Parts tracking monitors corporate-card spend, refunds, parts used and remaining balances, flags technicians with >$2,000 in stock (company issues ~ $800) for investigation; scorecards use the last N jobs (default 50) to chart avg invoice, avg repair ticket, % service calls, % parts expenses and % reviews/completed jobs, flagging bottom performers and logging coaching. Plans: add Driving and Complaints/Recalls sections.