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@dharmesh (posted 2026-05-09) agrees with @bchesky that the future is agents, not…

2026-05-09 · 17:00 UTC ·@dharmesh ·1 min read

Brief

@dharmesh (May 9, 2026) endorses @bchesky’s view that agents, not apps, will define the future. He argues agents should act autonomously and surface in the background, but not be limited to chat: hybrid, rich visual UIs with guidance and personalized elements are essential, including for e‑commerce, travel and B2B use cases.

Why it matters

@dharmesh (posted 2026-05-09) agrees with @bchesky that the future is agents, not apps: agents should act on your behalf, often in the background, rather than relying on discrete applications.

Key details

  • Agents should not be text‑forward chatbots only — both @dharmesh and @bchesky argue for hybrid, rich/visual agentic interfaces with UI affordances and nudges (important for travel and e‑commerce); they note B2B users are still people and need the same UX.
Source evidence

I'm with @bchesky on this one.

I think the future is not about apps, but about agents.

But the shift to agents doesn't necessarily mean text-forward, chat-based UIs.

That makes sense for some use cases -- but not all.

The future is about agents that work on your behalf, often in the background, and let you interact in ways that make sense. Sometimes, that means typing text, but others it might be a personalized UI element.

UI affordances are underrated. Sometimes humans need some guidance and nudges instead of an empty prompt box.

I think hybrid agentic interfaces will be the future.

And it's not just about B2C. Turns out, B2B users are people too. :)

TBPN (@tbpn)

"I do not think a chatbot is the right interface for travel or e-commerce." - @bchesky

"I think the future is not apps. The future is agents, but I don't think they're going to be text-forward. I think they're going to be really rich user interfaces."

"Imagine using iMessage to do everything, when in fact every other app has a unique interface."

"With e-commerce, you want a very rich user interface. It would be agentic. You can have a conversation with it, but the point is that it has to be more visual."

Video

— https://nitter.net/tbpn/status/2052904435656077578#m