Massive comms failure here
The board’s goals were:
— Preserve their own legitimacy
— Stop an employee mutiny
But what they wrote accomplished the opposite:
- “The board firmly stands by its decision…” is immediately defensive and weak, and their “standing by” would only be relevant if credibility already existed
2 “Sam’s behavior and lack of transparency…” is a serious accusation without any receipts. No examples, no details
“This was not about any singular incident” again sounds like it could be a trumped up excuse to fire someone for political reasons
“The board…the board…the board…” they constantly reference themselves in the third person. Feels like a faceless bureaucratic blob got its feelings hurt. Bad for trust
“Despite rumors to the contrary, Sam will not return as CEO” is basically a timebomb to destroy any remaining shreds of credibility two days later
Lawyer tone throughout. “We know this has been difficult…” and “it is paramount…” have no chance against emotional appeals, lowercase earnestness, heart emojis etc.
MTS (@MTSlive)
Helen Toner shares a message from the board to OpenAI employees in Slack about the removal of Sam Altman as OpenAI CEO.
November 19, 2023
— https://nitter.net/MTSlive/status/2052595050203455709#m